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Cancellation Policy


The cancellation charges depend on the airline, sector, class of booking, and time of cancellation. To know what is applicable in your case, check the fare rules mentioned on the booking page when you are making your reservation (in case you missed it then, you can always go back to your Flyshoppy Account and check out you are my booking pages). Apart from the cancellation charges levied by the airline, Flyshoppy charges a cancellation fee of Rs 100 per passenger per sector.

How to Cancel Flight Reservations on

Login to your ID, visit my accounts - my bookings - select option - cancel request. Select the checkbox for the passenger you want to cancel and fill in requester name and contact number and send in the request for cancellation.

Cancellation of Airline can be done 12 hours prior to departure from your Login or you can directly call airlines and cancel the flight ticket and inform us for refund process. Depending on your bank, the refund generally takes 4 to 15 days (from the day we find out about the cancellation) to get processed. In cases such as No show or flight cancellation, the refund process can take more than three weeks too.

If booked flight gets cancelled?
In case your booked flight gets cancelled, you will be entitled to get full refund in most cases. You are hereby requested to first cancel the ticket with the airline and give a request for refund to mentioning complete details of the trip.

How do I get my Refund Money?
We usually process refund within 3 working days of cancellation. Flyshoppy will validate the refund with the airline and then process the refund to your account. Please note that Flyshoppy shall charge Rs.100 per sector per passenger as a cancellation service fee over and above the airline cancellation fee. We will credit the money back to same account using which the ticket was booked.