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With a vision of “Creating Happy Travellers” – Kalpana Travels stepped in to Online Travel Business with a vision to pioneer the entire online travel industry in India. Inception of www.flyshoppy.com, India’s emerging online travel company was in the year 2011 with a vision to allow the Indian traveller to book instantly from extensive choices. The company began its journey with the India’s offline travel market and with the passage of time and an optimistic approach in the travel sector, and after consolidating its position in the market as a brand recognised for its reliability, transparency and consistency; Kalpana Travels followed its success in online travel business by launching its online portal and emerged as an “ONLINE TRAVEL AGENCY” in the year 2015. We aim to offer a range of best-value products and services along with cutting-edge technology and dedicated customer support. Kalpana Travels has revolutionised the travel industry over the years. This is the brief story of Kalpana Travels, India’s Online Travel Agency.
Since our inception in 2011, customers have used one or more of our comprehensive travel-related services, which include domestic and international air ticketing, hotel bookings, holiday packages, and bus, activities and ancillary services. With over 10,000 hotels contracted PAN India, we are India’s one of the largest platform for domestic hotels.
Kalpana Travels offers travellers the convenience of online travel bookings at rock-bottom prices. As the focus is to seize the opportunities in the travel market rapidly, Kalpana Travels became the preferred choice of travellers who were delighted to be empowered by a few mouse clicks!!
Being a strong and "trusted" brand of India in travel sector, our strengths include a large and loyal customer base, leisure and business travellers, a robust technology system for a spectrum of travellers and suppliers, a strong technology platform designed to deliver a high level of scalability and innovation and a seasoned senior management team comprising of industry executives with deep roots in the travel industry in India and abroad.
Today, Kalpana Travels is much more than just a travel portal or a famous - to be – “Pioneer Brand” - it is a one-stop-travel-shop that offers wide range of travel products and services in India to the travellers. Kalpana Travels is the undisputed emerging online travel company, with its share of the travel market extending to more than 60% of all online sales, a fact evinced by the trust placed in it by millions of happy customers.
We are dedicated to ensuring a superior user experience on our platform and a critical component of that is customer service. We provide customer support at all stages of our customer’s journey – “before, during and after”. Our customer “touch-points” include our website, retail stores, call centres, and a network of agents across India addressing the needs of a large fragmented market of travel clientele and a portfolio of B2C clients across India
Kalpana Travels is there for you, anytime and anywhere.
You are welcome to write to the Management with feedback about our services at firstname.lastname@example.org.